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Accessibility Statement

Last Updated: June 19, 2025

Our Commitment

Furniture From Factory (FFF) is committed to ensuring that our website, furniturefromfactory.com, is accessible to everyone — including people with disabilities, older adults, and users of assistive technologies. We believe that everyone deserves equal access to our products, services, and information.

We are actively working to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Levels A, AA, and AAA — the highest tier of the internationally recognised digital accessibility standard, and well above the baseline required by the ADA (Americans with Disabilities Act), AODA, EN 301 549, and related regulations worldwide.

Standards & Compliance

Our goal is to meet or exceed the following standards:

  • WCAG 2.2 Level AAA — the highest level of the global web accessibility standard (we target all A, AA, and AAA success criteria where technically feasible)
  • ADA Title III — U.S. requirements for places of public accommodation, including websites
  • Section 508 — U.S. federal accessibility requirements
  • AODA — Accessibility for Ontarians with Disabilities Act
  • EN 301 549 — European accessibility standard (aligned with the European Accessibility Act)

Accessibility Features

We have implemented the following features across our website:

  • Keyboard navigation — every interactive element (links, buttons, forms, dropdowns) is fully operable via keyboard alone
  • Skip links — "Skip to main content" and "Skip to footer" links appear at the top of every page for keyboard and screen-reader users
  • Visible focus indicators — a clear dotted outline is shown on every focused element so keyboard users always know where they are
  • Screen-reader support — semantic HTML5 landmarks (header, main, nav, footer), ARIA roles, labels, and live regions are used throughout
  • Descriptive alternative text — every informative image has a meaningful alt attribute; decorative images are hidden from assistive technologies
  • Logical heading structure — headings follow a sequential hierarchy (H1 → H2 → H3) on every page
  • Colour contrast — text meets or exceeds the WCAG 2.2 AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text
  • Resizable text — all text can be scaled up to 200% without loss of content or functionality
  • Form accessibility — every input has a programmatically associated label, required fields are identified, and error messages are descriptive and linked to the relevant field
  • Carousel & carousel keyboard controls — product carousels support arrow-key navigation between items
  • No flashing content — we avoid content that flashes more than three times per second
  • Responsive design — the site is fully usable at any viewport width without horizontal scrolling
  • Language declaration — the page language is declared as English (lang="en"), enabling correct screen-reader pronunciation

Known Limitations

While we strive for full compliance, some areas may not yet fully meet WCAG 2.2 AA:

  • Rich-text blog content — published before our accessibility improvements may contain images without alt text or insufficient heading structure. We are reviewing legacy content on an ongoing basis.
  • Third-party embedded content — some widgets (payment gateways, maps) are provided by third parties; we work with these vendors to improve their accessibility but cannot guarantee full compliance.

We are actively addressing these gaps and welcome reports of any issue you encounter.

How We Test

Our accessibility testing process includes:

  • Keyboard-only navigation testing across all key flows
  • Screen-reader testing with NVDA (Windows) and VoiceOver (macOS / iOS)
  • Colour contrast analysis using browser developer tools and dedicated contrast checkers
  • Mobile accessibility testing on iOS and Android devices

Feedback & Contact

We welcome feedback on the accessibility of our website. If you encounter a barrier, need content in an alternative format, or have a suggestion, please contact us:

Email: sales@furniturefromfactory.com

Phone: +91 8302449394

Postal address: 46, 1st Floor, near Paliwal Hospital, Roop Nagar, Bhadu Market, Jodhpur, Rajasthan 342001, India

We aim to respond to accessibility feedback within 2 business days.

You can also use our Contact Us page to reach our team.

Review Schedule

This statement was last reviewed on 19 June 2025. We review and update it at least annually and whenever significant changes are made to the website.