Contact Us
Our Office
46, 1st, near Paliwal Hospital,
Roop Nagar, Bhadu Market,
Jodhpur, Rajasthan 342001
India
Customer Support
Business Hours
- Monday - Sunday9:00 AM - 9:00 PM
* Note: Our office is located in Jodhpur (IST). Responses may take up to 24 hours during peak periods.
Frequently Asked Questions
How do I track my order from India to the USA?
Once your handcrafted furniture leaves our Jodhpur factory, we provide a global tracking number. You can monitor your shipment's progress through our website's 'Order Tracking' page, from the Indian port to your doorstep anywhere in the USA.
What is the delivery time for custom furniture?
Custom production and delivery timing depends on the approved design, materials, quantity, current production schedule, destination, freight method, and customs. The written quotation provides the current estimate before you order.
Do you handle customs and duties?
We prepare the export documentation for international shipments. Import duties, taxes, customs handling, and whether a quote is duty-paid depend on the destination and are confirmed in writing before you order.
Is white-glove delivery available in my state?
White-glove delivery may be available depending on the destination, product size, and carrier coverage. Ask for this option when requesting a shipping quote so we can confirm placement, assembly, and packaging-removal services.