The FFF Trade Program is a membership program for business owners and design professionals. It includes the following benefits:

Any business owner with a valid business license or accredited design professionals including interior decorators, architects, landscape designers, members of professional staging organizations, and set decorators are eligible for a business account regardless of whether they work on the residential or commercial side.

Once your application and documents have been submitted, we will accept or decline and finalize the application within 72 hours.

Upon approval, you will receive an email notification that contains your membership number. From there, you must activate your FFF Trade Program account online. To activate an account online, members must add their member number to an existing FFF account or create an account if they do not already have one. Once activated, your trade discount will automatically be applied to eligible items in your cart at checkout as long as you are logged in.

If you can't find the email that states your membership number, please contact trade.devesh@.com or call 931604194 and a FFF Trade Program team member will be happy to assist.

Member pricing is not displayed on the website. You will see your FFF Trade Program discount reflected in your cart on eligible items when logged into your business account.

Go to: Canada FFF Trade Program.

For existing orders, please contact trade.devesh@.com. For new opportunities, reach out to sales@furniturefromfactory.com

Please contact trade.concierge@.com or call 931604194 for assistance.

Please contact trade.concierge@.com or call 931604194 for assistance.

Yes. Please contact trade.concierge@.com or call 931604194 for assistance.

Commercial and/or large-scale projects in need of a single contact from quotation to delivery can reach out to sales@furniturefromfactory.com

To split an order into multiple deliveries, contact trade.concierge@.com.

See the “My Orders” section of your profile. You can also reach out to a FFF Trade Program team member at trade.concierge@.com or call 931604194 for more information.

Our return policy for the Trade Program is the same as it is for regular customers.

To receive tax-exempt status, include your tax-exempt certificate along with your other credentials when applying for the FFF Trade Program. If you are already registered for the FFF Trade Program and would like to add tax exemption status to your account, please reach out to trade.concierge@.com for help with this change.

SMS: 312-766-7448 Phone: 931604194 Email: trade.concierge@.com

At this time, we offer only fabric swatch samples. To request free fabric samples, please email or call the FFF Trade Program Concierge who can send the swatches to you. Email trade.concierge@.com or call 931604194.

Trade Program members not only receive best-in-class service across three design-driven brands and an exclusive 20% discount—they also get a first look at our seasonal launches. Check out our recent lookbook for inspiration. Our design team works in step with you from start to finish, in-store and online. Find a store location near you.

Select pieces throughout our furniture collections are contract grade (also known as commercial grade furniture), meaning they meet BIFMA standards for safety and durability. Products that are BIFMA Compliant® meet the following requirements:

Yes. Please check out our Responsible Design page to learn more about FFF sustainability pledge and our available product assortment.